Welcome to Control Water Solutions, where our commitment to post-sales support excellence is unwavering. We believe that our relationship with customers extends far beyond the point of sale; it’s the beginning of a partnership founded on trust and ongoing assistance.
Our dedicated team is here to support you long after your purchase, whether you’re an experienced professional or new to water treatment. With years of expertise, we’re equipped to address any inquiries or concerns you may have, providing tailored advice and troubleshooting to optimize your equipment’s performance.
Navigating water treatment complexities is made easier with our comprehensive support. From maintenance to operation, our knowledgeable team is just a click or call away, ensuring your peace of mind.
When you choose Control Water Solutions, you’re not just investing in top-of-the-line equipment; you’re gaining a committed partner in your success. Experience the difference of unmatched post-sales support with us toda
Control Water Solutions provides training for project engineers and staff at all levels either at our Kidderminster offices or your site.
Training includes specific product usage, including Controllers, dosing pumps and ancillary equipment.
We also include training relating to on-site installation of our systems and general installation good practice.
One of the key elements of water treatment installations is the on-going maintenance schedules so we also include training on that element too.
Control Water Solutions provide two main areas of installation service.
We install all of our own quoted solutions which can include our own equipment or a hybrid of our equipment and that of our customers. In some cases our customers have existing equipment that they wish to utilise and we are always more than happy to install that for them.
In other instances we are called upon to install other supplies equipment where a client may not have their own installation engineering staff or have a busy trading period where their staff are all fully committed.
If you have an installation requirement please call us for assistance. We would be glad to help.
At Control Water Solutions, our commitment to your success extends beyond the initial sale. We’re here to provide ongoing product advice tailored to your evolving needs. Whether you’ve purchased equipment from us or are planning an upcoming project, our expert team is ready to offer guidance and recommendations to ensure you have the right solutions in place.
For customers who have already invested in our products, our support doesn’t end with the transaction. We’re available to answer any questions, address concerns, and provide insights to help you maximize the performance of your equipment.
Looking ahead to future projects, we’re your trusted partner in determining the ideal solutions for your water treatment requirements. Our knowledgeable staff can assess your needs, offer product recommendations, and assist you in planning for success.
We understand that effective product advice is essential for achieving your goals. Whether it’s optimizing existing systems or planning for future endeavours, count on us to provide the expertise and support you need every step of the way. Contact us today to explore how we can assist you in navigating your water treatment challenges with confidence and ease.
At Control Water Solutions, we understand the challenges that come with chemical dosing, where corrosive chemicals can put equipment at risk of failure.
That’s why we prioritize providing durable solutions from the outset, gathering detailed information during the initial purchase stage to ensure we supply equipment with the correct materials fit for purpose.
Despite our best efforts, we recognize that even the most robust equipment can experience issues during operation. That’s why we stand behind our products with a 12-month warranty on all equipment sold. In the event of equipment failure within this period, we offer prompt replacement or repair services, ensuring minimal disruption to your operations.
Even after the warranty period expires, our commitment to your satisfaction remains unwavering. We’re equipped to handle repairs and servicing for your equipment, and we’re happy to provide a quotation for these services upon request.
We’re dedicated to providing reliable solutions and exceptional support, ensuring your dosing equipment operates at peak performance throughout its lifespan. Contact us today for peace of mind and reliable service for all your water treatment needs.
We’ve been doing this a long time and generally know a lot more about the right solution and the equipment to deliver it than most equipment only suppliers out there.
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